BGD99 Privacy Policy

Effective Date: August 24, 2026 / Last Updated: August 24, 2026

We take your privacy seriously at BGD99, and this policy explains what personal data we collect, why we collect it, and how we use and protect it when you visit or play on our platform. It applies to every account holder and visitor on BGD99 Official Casino Online.

Who Controls Your Data

We act as the data controller for the personal information collected through BGD99. If you have any questions about how your data is handled, you can reach Our support team at [email protected]. We keep this contact channel open specifically so you always have a direct way to raise a privacy concern.

What Personal Data We Collect

We collect the information needed to open, verify, and operate your account. At registration, we collect your first name, last name, date of birth, gender, country of residence, and full address. Once your deposits or withdrawals reach ৳2,000, we require a photo of an accepted identification document (passport, national ID, or driver’s license), a handwritten verification code in the photo, and a selfie for identity confirmation. If your deposits or withdrawals reach ৳5,000, we also collect Source of Wealth or Source of Assets proof, such as documentation of business ownership, employment, inheritance, or investments. Alongside identity data, we collect the payment details you provide to fund and withdraw from your account, including linked bank cards (up to five per account) and e-wallet information for Nagad, bKash, and Rocket.

Why We Collect Your Data

We use your data to open and verify your account, process your deposits and withdrawals, and confirm you meet Our age and identity requirements. We also use it to monitor transactions for fraud and unusual activity, since Our systems combine automated monitoring with staff review to flag suspicious behavior. Where the law requires it, We use your data to meet Our compliance obligations, including reporting to the relevant authorities. Finally, We use your contact details to respond to your support requests and to keep your account secure.

Legal Basis for Processing

We process your data because it is necessary to deliver the account and gaming services you sign up for, because we are required to verify your identity and monitor transactions under Our compliance obligations, and because We have a legitimate interest in protecting your account and our platform from fraud.

How We Protect Your Data

We keep your login password and your fund password separate, so access to your account and access to your funds are never controlled by a single credential. Our systems monitor transactions continuously, combining automated checks with review by our staff, and any activity flagged as suspicious is escalated internally to our AML team before being reported to the relevant authorities where the law requires it. We also run internal audits and train our staff on verification procedures, so the people handling your data understand how to protect it.

Who We Share Your Data With

We share the minimum data necessary with payment processors, including Nagad, bKash, and Rocket, so your deposits and withdrawals can be completed. We may also share data with regulators or law enforcement, but only where the law requires it. We are the sole owner of the personal information you provide. We do not sell it. We do not hand it to third parties for their own use.

How Long We Keep Your Data

We retain your identity verification data for a minimum of ten years after your relationship with BGD99 ends, in line with our compliance obligations. Other account data is destroyed once We no longer need it for the purpose it was collected for.

Your Privacy Rights

You have the right to know what personal data We hold about you and to request that We correct any information that is inaccurate. You can also request account closure, though some identity verification data will still be retained for the period described above under Our compliance obligations. To exercise any of these rights, contact Our support team at [email protected] or call (+880)-125-546-2006.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep the platform running smoothly, including remembering your session and preferences while you are logged in. You can manage or disable cookies through your browser settings, though doing so may affect how parts of the site function.

How Verification Protects Your Account

The identity checks described above protect both your account and the platform as a whole. The three-step process starts with basic personal details, moves to ID and selfie verification once your activity crosses ৳2,000, and adds Source of Wealth documentation at ৳5,000. Each step confirms that you are who you say you are, and that your funds are legitimately yours before a withdrawal is released.

Children’s Privacy and Age Restriction

BGD99 is intended for players aged 18 and over, and we do not knowingly collect personal data from anyone under that age. If you are concerned about underage access to an account, see Our Responsible Gaming page for the tools and support available.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or our compliance obligations. The “Last Updated” date at the top of this page shows when the current version took effect. Continued use of BGD99 after an update means you accept the revised policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your data, we are here to help.

Email: [email protected]
Phone: (+880)-125-546-2006
Address: House 32, Rd No 43, Dhaka 1212, Bangladesh (Gulshan)
Support Hours: 24/7

You can also reach us through our Contact Official page.